Frequently Asked Questions

Will I be scared?
Hopefully, that IS the purpose of a Haunted House! Remember different things frighten different people. What you might find disturbing may be terrifying to others. Our main goal is to entertain!

Can I bring children?
While you can bring children, it is up to the individual parent. We try and present a very realistic environment that may be disturbing for those of an impressionable age. But it will vary with the individual. We have had adults pee themselves and the 8 year old with them want to go through again!! Only YOU know what is best for your child.

You said some people actually pee themselves?
Yes, that IS true! We usually have several confirmed “wetters” each weekend. See, our goal IS to entertain!

Can the actors touch you?
No. While the actors are trained not to touch you, the very proximity or your own fear may result in you accidentally bumping into one of our actors. Not to worry, we make sure they all their shots!

Is the fog or smoke dangerous?
We do not use any chemical fog within the structure of the attraction. We may utilize a fog machine in outdoor areas. It is a glycol based fog that is totally safe and harmless, but does look cool!

Is this one of those Haunts that just have a bunch of black walls and then some spots where the actor jumps out and screams BOO!
That is blasphemy! We pride ourselves in the fact that our job is to transport you into an altered reality. You do not merely walk a hallway and look into a cheesy scene, you walk through and are enveloped to become part of the scene. This is a living (or unliving) themed story that you not only see, but experience. You escape the mundane rigors of your normal life to spend a few minutes in the heightened experience of OUR world! There are black areas within the Haunt because let’s face it, our biggest fear is the dark! Oh and by the way, our actors NEVER say BOO! Electroshock Therapy took care of that!!!

So will I see a jumbled sequence of different rooms like aliens, then vampires, then clowns?
Remember I said a THEMED story! The Asylum is just that, a walk through a sanitarium. You may become one of the patients, but you won’t find an alien ship next to a vampire right behind the werewolf. Our Hotel Fear may have some strange guests, but sorry no aliens! We try to stay true to the theme, again to immerse you in our altered reality!

So will I see Freddy or Leatherface or other movie monsters?
No, while someone like Freddy might be institutionalized, movie monsters have no business in our haunts. Any movie monster is a copyrighted character and should not be used without written permission. We utilize original characters and storylines. While it may take more imagination, the result is more satisfying for both the actors AND the audience.

Can I bring my cell phone?
Sure you can bring it, but it is best if you turn it off and bury it deep in a pocket during your “stay”. Cell phone use is not allowed within the haunt and when scared anything in your hand or easily accessible pocket is usually the first thing that goes!!! Anything lost within the haunt will be collected at the evening’s end and available at the ticket booth the following night. Good rule, if you don’t want to lose it… don’t bring it!

Is photography allowed?
Sorry, but no. There are many reasons including the fact that a flash or strobe will temporarily blind our actors. It disrupts the other guest's experience. If you are pausing to take pictures you slow down the line behind you. Besides you walk through our attractions with your hands on the shoulders of the person in front of you, so you will be too busy to take pictures. See the web site, there are cool pictures there (and we already tossed out the ones that were blurry!)

Is there a refund policy?
Sure… there is NO refund! Once you buy your tickets, you own them. It is our job to scare you. If you stand in line and get too scared to go in, then we have already done our job before you even entered!!! If you are too scared to continue, we have done our job! If we have done our job, there is no reason for a refund!

Is there a discount for children?
No. We do NOT discriminate! We scare everyone equally!

Is there a group discount?
Yes. Qualified groups can receive a discount if the tickets are purchased in advance. For any group sales questions email groupsales@rjproductions.biz. Include a contact phone number and we will call you.

Are there discounts available?
Yes! We have discount coupons available at our sponsor’s locations. There is an online coupon that is double the value of the print coupon with a valid email address. No coupon can be combined with any other coupon or offer.

How can I get additional information?
If your questions are not answered here email us at: info@rjproductions.biz